Will Call tickets for non-49ers events may be picked up at the Visa Box Office at Levi’s® Stadium. The Will Call windows open three (3) hours prior to each event. Will call tickets can be claimed only by the person whose name appears on the Will Call envelope. Government issued photo identification is required.
Visa is the preferred credit card of Levi’s® Stadium. All other major credit cards are accepted. Cash is also an acceptable form of payment at the Visa Box Office.
Wheelchair Accessible Seating
Levi’s Stadium offers accessible seating throughout the facility. Accessible seating includes wheelchair spaces, companion seating, semi-ambulatory seating, and designated aisle seats. Tickets for accessible seating can be purchased via Ticketmaster.com. For more information on accessible seating, please inquire at email@example.com or by calling the Visa Box Office (415) GO-49ERS ext. 4.
Due to the extremely limited inventory of accessible seating for 49ers football games, same day ticket exchange for accessible seating is no longer available. When inventory is available, accessible seating exchanges can only be completed electronically in the week leading up to event day as follows:
San Francisco 49ers SBL Members should consult the SBL Member Handbook to find instructions for SBL accessible seat exchanges.
All other ticket holders in need of an accessible seating exchange are instructed to send an email to ADAexchange@levisstadium.com. Please include ticket account name, the email address for your ticket account, contact information, seat location you would like to exchange from, desired number of seats for exchange, and type of seats you require. Emails are accepted beginning at 12:00 noon Pacific Time the Tuesday before event day, and are collected in a virtual queue line for possible exchange. Please help keep the queue line organized by limiting your request to one email. The Visa Box Office team will notify you no later than 5:00 PM Pacific Time on the last business day prior to event day if we are able to fulfill your request.
Same day ticket exchanges for accessible seating for events other than 49ers football games at Levi’s Stadium continue to be offered. Please contact or visit the Visa Box Office for these seating exchange requests.
Please view the refund policy of our approved marketplaces below or contact the marketplace from which you purchased the tickets.
*Subject to change
A Stadium Builders License (SBL) is a license initially sold by the Santa Clara Stadium Authority to help fund the construction of Levi’s® Stadium. All seats in Levi’s® Stadium will be sold through a Stadium Builder’s License (SBL). Buy or sell your SBL.
Location & Hours
The Visa Box Office is located at the northeast corner of Levi’s® Stadium at Tasman Drive.
4900 Marie P. DeBartolo Way
Santa Clara, CA, 95054
|Monday||9:00 AM – 5:00 PM|
|Tuesday||9:00 AM – 5:00 PM|
|Wednesday||9:00 AM – 5:00 PM|
|Thursday||9:00 AM – 5:00 PM|
|Friday||9:00 AM – 5:00 PM|
|Saturday – Sunday||CLOSED|
Public parking is available in Red Lot 1 via Tasman Drive on non-event days.
49ers Account Manager
|Quickly view, send and sell tickets directly from your Levi’s® Stadium or 49ers app.||Send tickets to family and friends via text or email.||Manage both single and season tickets from one easy-to-manage place: your Levi’s® Stadium or 49ers app.|
Tap your event, select the tickets you want to transfer and tap transfer.
Please note that not all tickets are eligible for transfer. If they are not, the transfer option will not be shown.
Manually enter a recipient’s information (names and email or phone number) or select from your phone’s contact list.
Tap Transfer. An email will be sent to you confirming your transfer.
Tap your event, select the tickets you want to see and tap Sell.Please note that not all tickets are eligible for resale. If they are not, the resale option will not be shown.
After selecting the tickets you want to sell, enter your asking price.
First-time users will be prompted to enter payment information. Once complete, tap Sell.
Click on Invoices and select Payment Options
Enter the requested information
Confirm payment amount and click Continue