Employment - Levi's® Stadium

We are looking for energetic individuals that share in our vision to provide an unmatched guest experience. Levi’s® Stadium will be the forefront of sports facilities around the world and our commitment to guest service and fan engagement will lead the way. Team-oriented, dedicated, service-minded applicants are encouraged to pursue this special part-time employment opportunity.

The application process takes 10-30 minutes, so please plan accordingly.
Please note that applications are only accepted online.

GUEST SERVICES POSITIONS

Apply now to join the Levi’s® Stadium Guest Services team for the 2019 year! You will work events such as concerts, Monster Jam, concerts, international soccer matches, and all 2019 San Francisco 49ers home football games.

The following positions are available for Levi’s® Stadium Guest Services:

Guest Services Representative
- Position Description: Guest Services Representatives (GSR) are an integral part of the Levi’s Stadium fan experience. GSR’s work as ticket takers, ushers, suite attendants, and in guest services booths depending on qualifications and interests. Each area plays a vital role in delivering exceptional customer service to guests at Levi’s Stadium.
- Position Requirements
  - Deliver upon the Levi’s Stadium’s Mission, Core Values and Service Promise
  - Greet guests as they enter the stadium and ensure those with valid tickets are able to enter
  - Assist guests with escalator and elevator services
  - Direct guests to their assigned seating section and other stadium destinations
  - Greet and assist guests in a friendly and professional manner
  - Respond to all guests concerns/complaints in a prompt and courteous manner
  - Work cooperatively with all team members across all departments
  - Provide public assistance with lost and found
- Compensation: $17/hour
Mobility Services Attendant
- Position Description: Provide guests with a consistent level of friendly, impressive service that exceeds their expectations during Levi’s® Stadium events. Provide our guests with disabilities or those who have limited mobility, assistance throughout the stadium. Mobility Services Attendants may be positioned as a Wheelchair Attendant, a Courtesy Cart Driver or a Mobility Services Station Attendant in the outer perimeter of the stadium’s parking lots.
- Position Requirements
  - Deliver upon the Levi’s Stadium’s Mission, Core Values and Service Promise
  - Greet and assist guests in a friendly and professional manner
  - Compassion, courtesy and active listening skills are critical.
  - Ensure our guests with disabilities are treated with dignity and respect.
  - Ensure our guests with disabilities are able to take full advantage of the Levi’s Stadium event day experience.
  - Assist guests to their assigned seating section and other stadium destinations
  - Engage guests to educate them on location of all services provided to our guests with disabilities. (i.e. Assisted listening devices, services for visually impaired guests, or any issue for guests with special needs.)
  - Respond to all guests concerns/complaints in a prompt and courteous manner
  - Be alert for safety issues and opportunities to make positive lasting memories for all of our guests
  - Conduct pre-event checks on all equipment issued in preparation for guests.
  - Safely transport guests by cart or wheelchair, depending on assignment
- Compensation: $18/hour