HOW TO ACCESS YOUR SBL MEMBER BADGE
The Season Ticket Member badge will unlock 15% off merchandise at the Team Store (excluding online purchases, discounted merchandise, and game worn items), 15% off non-Member Inclusive Menu concessions (excluding alcohol purchases), and access to the Museum.
STEP 1
Download the 49ers app. If you already have the app, please be sure you have updated to the latest release.
STEP 2
Make sure you are logged into your Ticketmaster Account.
STEP 3
Access the badge by tapping on ‘MY BADGE’ on the Levi’s Stadium tab.
STEP 4
Tap the screen to verify the background colors switch from gold to red. Screenshots will not be permitted.
STEP 5
Badges that do not display the red/gold background are not eligible for benefits associated with the Season Ticket Member badge. If you are signed in to your season ticket member account and do not see your badge with a red/gold background, please try logging out and logging back in. We recommend checking this in advance of arriving at the stadium.
TROUBLESHOOTING
If you have any questions, please call 408-579-4449, email memberservices@49ers.com or click here to chat online with a representative.
FREQUENTLY ASKED QUESTIONS
Please ensure that you have the latest version of the app downloaded on your phone. You may also try quitting the app and logging out of your account and logging back in. For troubleshooting, contact memberservices@49ers.com (or on event days, contact a guest services representatives). The Badge for my SBL Member Discount is not appearing. What do I do?
Yes, you must be signed in to your Stadium Tickets account on the 49ers app in order to use the SBL Member Discount.Do I need to sign into my Stadium Tickets account each time I want to use my SBL Member Discount?
You can use your SBL Member Discount in two ways: Please note, the SBL discount cannot be applied to alcohol purchases due to stadium regulations.Where and on what can I use my SBL Member Discount?
Yes! You can apply the SBL Member Discount on multiple transactions. Can I use my SBL Member Discount more than once?
No, the SBL discount cannot be applied to alcohol purchases due to stadium regulations.Does the SBL discount work on alcohol?
Yes!Can I use my SBL Member Discount on concessions for non-NFL events?
Yes, but the SBL Member Discount only applies to 49ers merchandise.Can I use my SBL Member Discount on retail purchases for non-NFL events?
Unfortunately, we cannot apply discounts to previous purchases. During gamedays, there are roaming NiNerds and Guest Services staff to help assist with any app issues.I did not receive my SBL Member Discount when I made a past purchase, how can I obtain the discount I would have received from that transaction?
No, the season ticket holder discount cannot be transferred with tickets. Only the season ticket holder is eligible to receive the discount.I was sent tickets from a season ticketholder. Can I use their discount?