From 101, exit Northbound on Great America Parkway to reach Green Lot 1. Red Lot 1 and Green Lot 1 are considered Levi’s® Stadium’s Main Lots. They are located adjacent to California’s Great America Theme Park entrance. All designated accessible parking is located in Red Lot 1 and Green Lot 1, including two accessible EV charging spaces.

Tailgating is permitted at all designated accessible parking stalls within Red Lot 1 and Green Lot 1. A limited number of adjacent general parking stalls are also available for companion tailgating, on a first come first serve basis.

Courtesy buses or golf cart shuttle service is provided in two offsite lots, Yellow Lot 1 and Green Lot 4. Following the event, the same service from the stadium to the two designated lots is provided. For guests parking in Green Lot 1, Mobility Services Kiosks are located at Pole 8, Pole 31, and near Pole 7 for assistance between the parking lot and the entry gates. If you are unable to make your way to the available kiosks, please call the Mobility Services Team at (408) 579-4610.

All season ticket holders are encouraged to purchase pre-paid parking passes for the season. You will be required to show your parking pass upon entry.  Alternatively, you may pay cash on the day of the event. While pre-paid passes are issued for specific parking lots, guests who possess a pre-paid parking pass to any lot and either a DMV issued Disabled Person Parking Placard or a DMV issued Disabled Person I.D. Card may park in Red Lot 1 and Green Lot 1 in accessible parking stalls. Disabled parking is available on a first come first serve basis. In the event that accessible parking is sold out in the Red Lot 1 and Green Lot 1, guests will be directed to Yellow Lot 1 or Green Lot 4.

The parking information listed above is in reference to NFL games specifically.  Concerts and special events may have different parking information available. Please call the VISA Box Office for non-NFL parking information at (408) 579-4449 or inquire by email to go49ers@49ers.com.

Contact mobility services at (408) 579-4610 or mobilityservices@levisstadium.com for event-specific drop-off and pick-up information.

From 101, exit Northbound on Great America Parkway to reach Green Lot 1. Red Lot 1 and Green Lot 1 are considered Levi’s® Stadium’s Main Lots. They are located adjacent to California’s Great America Theme Park entrance. All designated accessible parking is located in Red Lot 1 and Green Lot 1, including two accessible EV charging spaces.

Tailgating is permitted at all designated accessible parking stalls within Red Lot 1 and Green Lot 1. A limited number of adjacent general parking stalls are also available for companion tailgating, on a first come first serve basis.

Courtesy buses or golf cart shuttle service is provided in two offsite lots, Yellow Lot 1 and Green Lot 4. Following the event, the same service from the stadium to the two designated lots is provided. For guests parking in Green Lot 1, Mobility Services Kiosks are located at Pole 8, Pole 31, and near Pole 7 for assistance between the parking lot and the entry gates. If you are unable to make your way to the available kiosks, please call the Mobility Services Team at (408) 579-4610.

All season ticket holders are encouraged to purchase pre-paid parking passes for the season. You will be required to show your parking pass upon entry.  Alternatively, you may pay cash on the day of the event. While pre-paid passes are issued for specific parking lots, guests who possess a pre-paid parking pass to any lot and either a DMV issued Disabled Person Parking Placard or a DMV issued Disabled Person I.D. Card may park in Red Lot 1 and Green Lot 1 in accessible parking stalls. Disabled parking is available on a first come first serve basis. In the event that accessible parking is sold out in the Red Lot 1 and Green Lot 1, guests will be directed to Yellow Lot 1 or Green Lot 4.

The parking information listed above is in reference to NFL games specifically.  Concerts and special events may have different parking information available. Please call the VISA Box Office for non-NFL parking information at (408) 579-4449 or inquire by email to go49ers@49ers.com.

Contact mobility services at (408) 579-4610 or mobilityservices@levisstadium.com for event specific drop-off and pick-up information.

Guests who possess a DMV issued Disabled Person Placard are strongly encouraged to park in Green Lot 1 or Red Lot 1, if space is available. All Levi’s® Stadium Accessible Parking spaces are in these two lots and Courtesy Cart assistance is offered from both.

In the event all of the Accessible Parking spaces in Green Lot 1 and Red Lot 1 are occupied, Green Lot 4 is serviced by Courtesy Shuttle Buses on event day.  Courtesy Shuttle Buses typically begin running two (2) hours prior to kick-off and service ends one and one half hours (1 ½) after the game has ended.

Courtesy Shuttle Buses provide service for our guests who have mobility limitations and who may or may not have a DMV issued Disabled Person Placard. Courtesy Buses are capable of accommodating persons using a wheelchair or other mobility device.

Courtesy Shuttle Buses drop guests at the Mobility Services Kiosk near Pole 7, to the south of Gate C. Wheelchair attendants are available to assist guests in need of further assistance.

Post-Game:

If you are parked within Red Lot 1 or Green Lot 1 and need assistance to your car, please go to the Mobility Services staging area located between Gates A and B as you exit the stadium.

If you are parked in Green Lot 4, please return to the Mobility Services Kiosk near Gate C to take a Courtesy Shuttle Bus ride back to Green Lot 4.

If you are parked in Yellow Lot 1, please go to the Mobility Seating area located outside of Gate F.

The courtesy cart service will only be available in Red Lot 1 and Green Lot 1. The other parking lots are serviced by courtesy buses. If you park in Red Lot 1 or Green Lot 1, please locate Mobility Services Kiosks at Pole 8, Pole 31, and near Pole 7 for assistance. If you are unable to make your way to the available kiosks, please call the Mobility Services team at (408) 579-4610.

There will be seating for guests at these stations as they await a courtesy cart. There is limited space on these courtesy carts and we ask that guests not needing extra assistance please respect the needs of others. Please contact Mobility Services at (408) 579-4610 to request a courtesy cart that is capable of accommodating persons using a wheelchair or other mobility device.

Assisted Listening Devices and Closed Captioning Devices are available at all Guest Service Stations located throughout the stadium. These listening devices amplify the stadium public address announcements, but do not provide service to the play-by-play broadcast.

A valid Driver’s License, or ID may be required as collateral.

Closed Captioning is available for our guests at Levi’s® Stadium through your mobile phone or through stadium-issued devices. Using the web browser, please log on to https://www.eegicap.com/captioncast/. The Event ID is “levis”. Closed Captioning Devices are available at all Guest Service Stations located throughout the stadium.

Concert guests in need of an ASL interpreter may request services by contacting the Visa Box Office at go49ers@49ers.com in advance of event day.

Levi’s® Stadium is equipped with public elevators and escalators at Intel Gate A, Dignity Health Gate C, and Toyota Gate F. Guests holding tickets for seating within the SAP Tower, including BNY West Mellon Club, United Club, and Yahoo! Fantasy Football Lounge, may use the elevators and escalators inside of the SAP Tower Atrium near Gate B. Guests holding tickets for seating in BNY East Mellon Club, FII Club, Levi’s 501 Club, and Citrix Owners Club may use the elevators at Gate E or the public escalators near Gates A, C and F.

There are 38 escalators & 25 elevators located within Levi’s® Stadium to assist guests with navigating the stadium.

We respectfully request that all guests use courtesy by offering priority elevator access to guests with mobility needs and their companions. Whenever able, guests are encouraged to use escalators, stairs, or ramps in place of elevators.

Animals are not permitted in Levi’s® Stadium with the exception of service animals and service animals in training.

A service animal means any dog that is individually trained to do work or perform tasks for the benefit of an individual with a disability.

Levi’s® Stadium welcomes your feedback, including compliments and concerns.  Tell us about your Levi’s® Stadium experience by sending an email to guestsservices@levisstadium.com . Thank you in advance!

All of the restrooms at Levi’s® Stadium offer accessible facilities. In addition to multi-stall men’s and women’s restrooms, Levi’s® Stadium also offers accessible all gender and family restrooms throughout the stadium.

Animals are not permitted in Levi’s® Stadium with the exception of service animals and service animals in training. A service animal means any dog that is individually trained to do work or perform tasks for the benefit of an individual with a disability. Service animals do not include emotional support animals.

Levi’s® Stadium welcomes your trained service dog to join you on our courtesy buses, shuttle carts, and at your seat. If you have special seating needs in order to accommodate your service dog comfortably, please contact the Visa Box Office at go49ers@49ers.com or by calling (408) 579-4449.

Your service dog must remain on its leash for the duration of your visit at Levi’s® Stadium. Designated service animal relief areas are located near Intel Gate A, SAP Gate B, and Dignity Health Gate C near the bridges.

Levi’s Stadium offers accessible seating throughout the facility. Accessible seating includes wheelchair spaces, companion seating, semi-ambulatory seating, and designated aisle seats.  Accessible tickets can be purchased via Ticketmaster.com. For more information on accessible seating, please inquire at go49ers@49ers.com or by calling the Visa Box Office (408) 579-4449.

Depending on availability of inventory, a very limited number of accessible seats may be available for exchange. When inventory is available, accessible seat exchanges are completed electronically in the week leading up to event day.

San Francisco 49ers SBL Members should consult the SBL Member Handbook to find instructions for SBL accessible seat exchanges.

All other ticket holders in need of an accessible seat exchange are instructed to send an email to ADAexchange@levisstadium.com. Please include ticket account name, the email address for your ticket account, contact information, seat location you would like to exchange from, desired number of seats for exchange, and type of seats you require. Emails are accepted beginning at 12:00 noon Pacific Time the Tuesday before event day, and are collected in a virtual queue line for possible exchange. Please help keep the queue line organized by limiting your request to one email. The Visa Box Office team will notify you no later than 5:00 PM Pacific Time on the last business day prior to event day with the status of your request.

Although all accessible ticket exchanges are completed electronically in advance of gameday, guests who fail to request an exchange in advance may request an exchange in person on event day. Enter Toyota Gate F at the north side of the stadium and proceed to the Visa Box Office to check exchange availability. Please note that due to the electronic, advanced nature of the virtual queue line, it is very unlikely that there will be any inventory remaining on event day for exchange.

Accessible drinking fountains are located throughout Levi’s® Stadium. There are six water refill stations located at the drinking fountains near sections 101, 110, 120, 125, 127, and 322.

Levi’s® Stadium is pleased to offer wheelchair assistance for our guests who need help from the entry gates to their section before the event as well as to return to the gate on egress. If you would like to utilize wheelchair services at Levi’s® Stadium, please contact Mobility Services at (408) 579-4610 or speak to a Guest Services Representative. Wheelchair assistance is available at every entry gate and Gates A, B, C, and F are equipped with benches for your comfort while wheelchair assistance is dispatched to your location.

When you are near ready to leave Levi’s® Stadium, please speak to your nearest Guest Services Representative or call Mobility Services at (408) 579-4610 to request a wheelchair escort. A Mobility Services wheelchair escort will pick you up from your seat, or another designated location within Levi’s® Stadium, and assist you to the exit gate. To help us locate you and service your needs, please do not change your location after requesting a pick up.

Please be advised that due to the very high volume of calls, immediately before kick-off and post-game, there can be an extended wait time. Services are provided on a first come, first serve basis. Reservations are not accepted. We appreciate your patience and strive to help you as quickly and efficiently as possible.

Wheelchairs are available on a temporary basis. Guests in need of a wheelchair for the entire duration of an event should provide their own. Wheelchairs are not available to rent or loan for the duration of an event.