49ers vs. Giants

September 21, 2023
EVENT GUIDE

The 49ers will host the New York Giants at Levi’s® Stadium on September 21, 2023.

Tickets are available now on Ticketmaster.

We ask for all guests attending this event to please review the stadium event guide prior to your arrival.

Parking passes and tickets should be added to Apple Wallet or G Pay to expedite entry at parking and stadium gates.

Know Before You Go

  • Download the 49ers official App on the Apple App Store or Google Play
  • Add your tickets and parking passes into Apple Wallet or G Pay to expedite entry at parking and stadium gates
  • In the app, add your credit card for concessions orders by selecting “Manage Credit Card” on the Levi’s® Stadium tab

Ticket Policy

All guests ages 2 and above must have an event ticket to enter the stadium. There is no re-entry after admittance. Guests should have their tickets ready to scan upon approaching the stadium entry gates. The ticket barcode must be visible no matter the ticket type. Tickets will not be emailed or available to print. Your mobile ticket must be displayed on your phone to get into the event. 

Visa Box Office

The Visa Box Office opens at 9:30am and is located at the north end of the stadium inside Toyota Gate F. Walk-up tickets may also be available at the Visa Box Office.

Will Call
Will call is located at the Visa Box Office.

Timeline
 Thursday, September 21, 2023

Visa Box Office Opens 9:30 am
Parking Lots Open 1:45 pm
Premium Gates Open  2:15 pm
Stadium Gates Open 3:15 pm
Kickoff

5:15 pm

 

 

PARKING POLICY

All guests must be in possession of a valid event ticket, pass or credential to park in a designated parking lot. Please download prepaid parking passes ahead of time and add them to your mobile wallet for an expedited parking process. Day of parking will be available on a limited basis. Credit card payment only. 

Accessible Parking
Mobility Services will be onsite at 1:45 pm to provide roving carts from the mobility kiosks in Red Lot 1 and Green Lot 1 (south of gate tolls).

Bicycle Parking
Bicycle parking will be located outside Intel Gate A and Dignity Health Gate C. All ticketed guests will be permitted to use the San Tomas Aquino Creel trail beginning at 1:45 pm The Silicon Valley Bike Coalition will be administering the bike valet operations.

Buses/Oversized Vehicles 
Buses/oversized vehicles must park in Blue RV and contact the Visa Box Office at 408-579-4449 to purchase parking in advance.

Tailgating
Tailgating is permitted in specified areas only. Please view the parking lot map for which parking lots allow tailgating. Non-compliance may result in ejection from the lot without compensation. Tailgating will cease after the event begins.


Parking Lots in Operation
Please note, prices below represent event day pricing.  

Automobiles/Motorcycles 
Green Lot 1, Red Lot 1, Green Lot 2
$60
Automobiles/Motorcycles 
Blue Lot 1, Green Lot , Red Lot 3, Red Lot 2
$50
Automobiles/Motorcycles 
 Green Lot 4
$40
Accessible Parking*
Green Lot 3, Red Lot 1
$60
Buses/Oversized Vehicles – Non-Tailgate
Green Bus Lot
$120
Buses/Oversized Vehicles – Tailgate
Blue RV Lot
$160

*with valid placard

All guests must be in possession of a valid event ticket, pass, or credential to park in a designated parking lot. 

TAILGATING POLICY

Tailgating is permitted in specified areas only. Non-compliance may result in ejection from the lot without compensation. Tailgating will cease after kickoff.

Tailgating is defined as; the use of any item (including tables, chairs, free-standing canopies or umbrellas, awnings attached to recreational vehicles, coolers, barbecues, grills, games, generators, televisions, sound systems, food or drink, food or drink preparation or serving equipment, or other items as identified by the City Manager or designee) for the purpose of an outdoor gathering by one or more people prior to, during or after a scheduled stadium event.

  • Tailgating will cease after kickoff.
  • All guests must be in possession of a valid event ticket or credential.
  • Amplified sound is prohibited.
  • Excessive consumption of alcohol is prohibited.
  • Tailgating cannot impede vehicle or foot traffic.
  • Tailgating is limited to the area directly in front of or behind your vehicle only.
  • Empty spaces may not be reserved or used for the purpose of tailgating.
  • Tents or canopies exceeding an 8’ x 8’ footprint are not permitted.
  • Appropriate receptacles must be used for the disposal of hot coals.
  • All Guest Code of Conduct and parking policies are in effect.
  • Tailgating cannot impede vehicle, foot traffic, or ADA paths of travel.

BAG POLICY

Bag check services are no longer available. Only bags that comply with Levi’s® Stadium Clear Bag Policy will be allowed.

Levi’s® Stadium prohibits all bags, backpacks and other carriers from being brought into the stadium with the following exceptions:

  • Approved clear bags no larger than 12” x 6” x 12”. These include the following clear bags:
    • Clear Backpacks
    • Clear Fanny Packs
    • Clear Bags
    • Clear Purses
  • One gallon clear plastic zip lock type bags
  • Small Clutch Bag (the size of an adult hand) (4.5” x 6.5”)

PERMITTED & PROHIBITED ITEMS

All individuals and their belongings are subject to search. The following information is subject to change without notice. 

Fans with medical bags or items they must carry with them must be inspected and have a wristband or sticker placed on it to show that it has been inspected. PLEASE ARRIVE EARLIER TO AVOID LAST MINUTE GATE PRESSURE.

The following ARE PERMITTED in the stadium during Levi’s® Stadium Events:

  • Bags that comply with the Clear Bag Policy

    o Clearbagupto12”x6”x12”

    o Non-clearclutchupto4.5”x6.5”

  • Binoculars shorter than 6 inches (case prohibited)

  • Blankets

  • Cameras with 3-inch lenses or shorter (no lights, tripods, selfie-sticks or monopods)

  • Diaper bags accompanying a child

  • Flags smaller than 2’ x 3’ (No Poles)

  • Food and fruit (must be cut into pieces).

  • Plastic water bottles (factory sealed, no-alcohol, less than 24 ounces)

  • Reusable transparent water bottles (no-alcohol, less than 24 ounces)

  • Seat cushions

    • Strollers (contact nearest Playmaker if in need of storing)

    • Sunscreen & hand-powered misters

    • Umbrellas (no obstruction of other fans view)

    • Protective face coverings

    • Hand sanitizers up to 12 ounces

    The following items ARE PROHIBITED in the stadium:

    • Aerosol cans

    • Alcoholic beverages

    • Bags that violate the Clear Bag Policy

    • Cameras with lenses larger than 3-inches (lights, tripods, selfie-sticks and monopods are also prohibited)

    • Cans, glass bottles or alcoholic beverages

    • Confetti

    • Drugs & Drug paraphernalia, marijuana & marijuana products

    • Coolers (including soft-sided coolers)

    • Glow sticks, light-up costumes, light-up signs, battery packs

    • Hoods, masks, or face coverings that hide one’s identity or objects to cover one’s face

      (medical & religious articles exempt)

    • Intoxication or signs of impairment related to alcohol or drugs

    • Irresponsible drinking or behavior

    • Klaxons, bullhorns, whistles or any other noisemakers

    • Laptops and Laptop Bags

    • Laser pointers of any type

    • Offensive clothing

    • Plastic bottles larger than 24 ounces and thermoses

    • Projectiles (footballs, Frisbees, etc.)

    • Selfie Sticks

    • Signs, banners or poles

    • UAVs (unmanned aerial vehicles)

    • Weapons of any kind (including silverware)

  •  

Anyone possessing PROHIBITED items will be asked to return them to their cars or dispose of them in the garbage cans provided at the gate.

PUBLIC TRANSPORTATION

For additional information regarding public transportation click here.

Valley Transportation Authority (VTA)
VTA will operate increased train service from Mountain View station (Caltrain transfer) and Milpitas station (BART transfer) two hours prior to event start. Post-event service will run for approximately 60 minutes post-event. For more information, please visit www.vta.org.

Caltrain
Guests heading to the concert can get off at the Mountain View station and transfer to VTA light rail service to Levi’s Stadium. Post-event, Caltrain will operate one extra train northbound from Mountain View to San Francisco approximately 75 minutes after the concert ends. For more information, please visit the game service page at https://www.caltrain.com./location/levis.

Bay Area Rapid Transit (BART)

BART will run extra trains and offer special limited service for this event in coordination with VTA event service. For more information, please visit https://www.bart.gov/news/articles/2023/news20230906

 

ACCESSIBLE SERVICES

All accessible parking will be directed to Red Lot 1 and Green Lot 1. Guests who possess a valid placard will be directed to park in this lot and must display their placard at the entrance to be admitted.

Levi’s® Stadium takes pride in providing elite service to all guests including those requiring mobility assistance. We provide a variety of services for our guests with special needs. Included in these services are courtesy shuttle buses from selected parking lots, golf cart shuttles in the Main lot, and Guest Services representatives to provide wheelchair service if requested. Guests that require additional assistance are encouraged to contact our mobility assistance team at 408-579-4610 or email mobilityservices@LevisStadium.com.

Assisted Listening Devices will be available at all Guest Services kiosks presented by United located throughout the stadium.

EXIT ROUTES

Recommended exit routes to take based on your desired destination.

Exit Intel Gate A
For fans riding the VTA Light Rail to Caltrain, ride-sharing or those who have parked in Red Lot 1 

Exit Dignity Health Gate C
For fans parked in Blue Lot 1 or heading to the Charter Bus Parking lot, we recommend exiting via Dignity Health Gate C.

Exit SAP Gate B

For fans parked in Red VIP.

Exit Toyota Gate F

Fans riding the VTA Light Rail or Capitol Corridor, or who have parked in Yellow Lot VIP.

.

GETTING HERE USING RIDESHARE

Drop-off/Pick-up Area for Rideshare

 

The rideshare drop-off location at Levi’s® Stadium for this event will be on Great America Parkway curbside, between Tasman Drive and Old Glory Lane. The pick-up zone is located in Red Lot 7. Follow signage and staff instructions for additional direction.

 

GROUP TICKETS

For additional group information for Levi’s® Stadium events or the San Francisco 49ers games, please complete the form below or email grouptickets@levisstadium.com.

SUITE RENTALS

If you’re interested in a luxury suite rental for this event, please fill out the form below, or contact us at 415-GO-49ERS, ext. 2, or premiumhospitality@49ers-smc.com.