Will Call

Will Call tickets for non-49ers events may be picked up at the Visa Box Office at Levi’s® Stadium. The Will Call windows open three (3) hours prior to each event. Will call tickets can be claimed only by the person whose name appears on the Will Call envelope. Government issued photo identification is required.

Purchase Methods

Purchase tickets to an event in person at the Visa Box Office, online at or by calling Ticketmaster at 1-800-745-3000.

Payments Accepted

Visa is the preferred credit card of Levi’s®  Stadium.  All other major credit cards are accepted.  Cash is also an acceptable form of payment at the Visa Box Office.

Wheelchair Accessible Seating

For more information on accessible seating, please call Visa Box Office 408-579-4449.

A limited number of accessible seats may be available for exchange on game day.  Guests wishing to exchange their seats for accessible seating should enter Toyota Gate F at the north side of the stadium and proceed to the Visa Box Office for assistance.

Ticket Policies

  • All persons, two years of age or older must have a ticket for admittance.
  • All Guests are encouraged to be in possession of their own ticket at all times.
  • Ticket holders may upload game tickets onto a mobile device using the official Levi’s® Stadium Mobile App.
  • 49ers Season Ticket Members can reprint game tickets by utilizing the Levi’s® Stadium Mobile App, or via the 49ers Account Manager at .
  • Guests should have their tickets ready to scan upon approaching the stadium entry gates. The ticket barcode must be visible no matter the ticket type (mobile app, traditional, or TicketFast/print-at-home).
  • Guests should be prepared to present their ticket upon entering the seating area.
  • Guests with ticket related problems should visit the remote box office booths located at the entry gates located in front of Intel Gate A, Dignity Health Gate C, or the Visa Box Office located at the north end of the stadium inside Toyota Gate F.
  • Lost or stolen tickets may only be replaced through the season ticket member of record.
  • Tickets obtained from sources other than the San Francisco 49ers or its authorized agencies may be lost or stolen and in such cases will NOT be honored.

Location & Hours

The Visa Box Office is located at the northeast corner of Levi’s® Stadium at Tasman Drive.  

4900 Marie P. DeBartolo Way
Santa Clara, CA, 95054 
icon-phone-red2x 408-579-4449

Monday 9:00 AM – 5:00 PM
Tuesday 9:00 AM – 5:00 PM
Wednesday 9:00 AM – 5:00 PM
Thursday 9:00 AM – 5:00 PM
Friday 9:00 AM – 5:00 PM
Saturday 10:00 AM – 5:00 PM
Sunday 10:00 AM – 5:00 PM


Public parking is available in Yellow Lot 1 and Yellow Lot 2 via Stars and Stripes Drive.