GUEST SERVICES
Levi’s® Stadium takes pride in providing elite service to all guests including those requiring mobility assistance. We provide a variety of services for our Guests with special needs. Included in these services are courtesy shuttles buses from several of our parking lots, golf cart shuttles in the Main Lot, and Guest Services representatives to provide wheel chair service if requested.
ADA DROP-OFF LOCATION:
We are now allowing ADA pickup and drop-off to occur on Stars and Stripes Drive and Centennial Boulevard across from Yellow Lot 2:
From I-880:
Take westbound CA 237 and follow directions below.
From US 101:
Take eastbound CA 237 and follow directions below.
From CA 237:
Take the North First Street exit.
Turn left onto southbound North First Street.
Proceed on North First Street to Tasman Drive. Turn right.
Continue on Tasman Drive to Centennial Blvd. Turn right.
Continue on Centennial Blvd to Stars and Stripes Drive. Turn left for drop off.
ADA PARKING LOCATION:
From US 101:
1. Take Great America Parkway northbound and park within Green Lot 1 for accessible parking.
In addition to our Main Lot, several outside lots provide parking for guests needing mobility assistance. These lots, including Blue Lot #1 and Green Lot #4, provide courtesy shuttles to the Stadium. The same service from the stadium to the two designated lots is provided post event as well.
All guests are encouraged to purchase pre-paid parking passes for the season. While pre-paid passes are for specific parking lots, guests who possess a DMV issued Disabled Person Parking Placard and a DMV issued Disabled Person I.D. Card may park in the Main Lot in accessible parking stalls after paying the $50 parking fee.
COURTESY BUSES:
Two outer parking lots will be serviced by Courtesy Shuttle Buses. These lots are Green Lot #4 and Blue Lot #1. These buses will begin running two (2) hours prior to kick-off and will end one and one half hours (1 ½) after the game has ended.
These buses are for our guests who have mobility limitations and who may not have a Handicap Placard. Guests who possess a valid Handicap Placard are strongly encouraged to park in Green Lot 1 or Red Lot 1. There are over 300 Handicap Parking spaces in these two lots and Courtesy Cart assistance will be available in both.
WHEELCHAIR ASSISTANCE:
Guests that require additional assistance are encouraged to contact our mobility assistance team at 408-579-4610 or email mobilityservices@LevisStadium.com.
Wheelchairs are available on a temporary basis. Guests in need of a wheelchair for the entire duration of an event are encouraged to provide their own.
Should guest need assistance post event, members of our mobility services team will be available to assist. For faster service, please contact a Guest Service Representative in your section.
HEARING IMPAIRED:
Assisted Listening Devices will be available at all Guest Service Stations located throughout the Stadium.
A valid California Driver’s License, or ID may be required as collateral.
These listening devices amplify the stadiums public address announcements but do not provide service to the play-by-play broadcast.
COURTESY CARTS:
The courtesy cart service will be available in Red Lot #1, Green Lot #1, and the Golf course lots, which include Red Lots #6 and #7. There will be several Guest Service Stations in these lots that will be staffed by a Mobility Assistance Team Member to assist our guests.
There will be seating for guests at these stations as they await a courtesy cart. There is limited space on these courtesy carts and we ask that Guests not needing extra assistance please respect the needs of others.